Melissa Arronte, PhD

Melissa is Medallia’s executive advisor of employee experience. After starting her career at Towers Watson, she served in notable executive roles such as Head of HR Analytics for Liberty Mutual Insurance and SVP, Head of HR Analytics at Citizens Bank.

Your CX Data’s Missing Piece? Your Employees!

The next evolution of customer experience (CX) is here, and the brands that succeed will…

March 6, 2024

Employee Experience

Medallia Transforms Employee Listening With Four Breakthrough AI Innovations

Medallia recently wrapped up Experience ‘24, where 1,500 experience leaders and professionals gathered in Las…