Why Medallia
Why Medallia

Learn how partnering with us can transform your business — for both customers and employees.
Success Stories

See results from brands like yours
ROI Calculator

Optimize your program spend
Enterprise-Grade Platform

Explore all features and benefits
World-Class Service

Get support for crucial operations
Global Impact

Impact the world beyond your own
AI Leadership

Follow our AI experience innovations
Partner Network

Access approved, localized expertise
Platform
Medallia Platform

Explore how experiences come together in one powerful platform.
Comprehensive Feedback Capture

Collect every signal for more meaningful data
Administration

Run complex, global programs with self-service
Role-Based Reporting

Close the loop and drive action quickly
AI & Analytics

Uncover essential insights from every interaction
Integrations

Easily share data across systems and teams
Pricing

Expand your program with flexible pricing
Enterprise-Grade Security

Keep your business data safe and compliant
Solutions
Customer Experience

End-to-end customer experience management and orchestration
Overview
Customer Experience Management
Digital Experience
Experience Orchestration
Personalized Messaging
Employee Experience

Employee listening and activation solutions
Overview
Employee Listening
Employee Activation
Ideas
Contact Center

Improve agent engagement and optimize service quality
Overview
Conversation Intelligence
Agent Coaching
Quality Management
Intelligent Callback
Market Research

Expert research strategy, design, analytics, and deliverables
Overview
Agile Research
Consumer Intelligence
Video
Research Strategy & Services
Industries
Automotive
Financial Services
Healthcare
Insurance
Life Sciences
Manufacturing
Public Sector
Retail
Restaurants
Technology & Services
Telco & Media
Travel & Hospitality
Utilities
Resources
Discover

Get guidance from leading experience professionals across a variety of mediums.
Blog
Newsroom
Customer Stories
Event Calendar
Careers
Medallia Xchange
Learn

Whether a tenured Medallia pro or a burgeoning advocate, there’s plenty to learn.
Training & Certification
Medallia User Group
Experience 101
Experience Now
Resource Library
Partners
Support

Our team is ready to support you with knowledge, help, and new enhancements.

Knowledge Center
Experts on Demand
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Medallia’s On-Demand Streaming Network

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Medallia Partners

Working together to deliver great experiences.

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Medallia Partner Program

The Medallia Partner Program is built on technology that offers unparalleled opportunities for data collaboration, new routes to market, and monetization. The Medallia difference is a personal commitment to your success and all of the support and enablement you would expect.

Whether you are a Technology or Services partner, we customize the partner experience based on your goals and support various commercial models such as resell, referral, co-sell, and more.

Become a Partner

Technology Partners

Our global ecosystem of best-in-class organizations that make software products that work seamlessly with Medallia, unlocking new use cases to derive more value from the Medallia platform.

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XChange Marketplace

An extensive library of curated partner apps and integrations for Medallia customers seeking to unlock new capabilities to transform their customer experiencesº

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Services Partners

Our global systems integrators, advisory, management consulting, and delivery firms across all market segments that help organizations of any size, from CX advisory through to implementation.

The Medallia Difference

Medallia partners are an extension of our team, which is why we enable you from every angle with unwavering support.

A Personal Commitment 

A passionate team will guide you through a comprehensive onboarding journey to set you up for success. We offer a human touch to every partnership, and have your back at every stage.

 

Sales & Marketing Enablement

Within our Partner Portal, you will have access to an abundant amount of resources designed to accelerate your sales and marketing engine. We will help you leverage tools such as pre-built customizable marketing campaigns, co-brandable assets, pre-sales planning, and more.

 

Product & Sales Training

Learning and certifications are offered through self-paced courses, interactive webinars, in-depth training sessions, and more. You can tailor your training based on what you need to know and how you prefer to learn.

“The Medallia team has been responsive, proactive, and great to work with. We’ve been comparing joint client lists to identify where there’s overlap, and I’m excited to pursue joint opportunities together.”

Brad Macdonald

Vice President of Loyalty, Epsilon

Ready to join the Medallia Partner Program?

Submit an application

Application review & approval

Sign partner agreement

Partner onboarding

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Already a Medallia Partner?

Medallia’s Partner Portal is for our partners to access marketing, sales, training, support, and technical resources to deliver successful experience programs to your clients.

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